Services

Full Design Staff and Custom Projects Division

One of the keys to TOMCAT's success, particularly with custom projects, has been the early and consistent commitment to a fully staffed in-house design department. We work with designers and consulting engineering firms to maintain the highest standards of quality and safety while maintaining the project vision. See our portfolio...

Annual Hoist, Rigging and Truss workshops

TOMCAT has been the industry leader in providing training in the truss, hoist and rigging disciplines. Our training program is ETCP recognized and our workshops are highly respected among the professionals in the entertainment technology world.

TOMCAT successfully delivered its 18th Annual Truss, Hoist & Rigging Workshops last February 2011 showing its ongoing commitment to education and training in our exciting industry. See the Training section...

Full Service Electrical Shop & Factory Certified Hoist Technicians

TOMCAT takes pride in being one of the largest distributors of CM Lodestar and Prostar hoists.
Our certified hoist technicians have an extensive knowledge of Columbus McKinnon (CM) chain hoists & work diligently to adhere to CM, ASME and industry standards.

Our range of assembly includes:

Lamp bars (par cans options available), multi-cable, power & control cable
Preparing standard or custom hoists to customer requirements
Power distribution & hoist control options available

We also offer repair/maintenance recertification and a field/mobile service program. All recertification's includes the following:

Load test
Complete chain inspection
Detailed inspection of all load bearing components
Inspect for wear on all mechanical parts
Inspection of all electrical elements
TOMCAT Certification label on each hoist
TOMCAT Hoist Certificate for each hoist

All hoist repair, maintenance and service recertification is based on a TOMCAT evaluation & safety process.

Customer Service department

We are Customer focus and we understand that we are nothing without our customers.

We aim to offer products and services that are safe, consistently reliable, innovative and relevant to our customer's needs.

When customers have a complaint we take the complaint seriously and start with the assumption that whatever they say is correct and well founded and we follow it up diligently. We aim to always resolve any situations in a quick, friendly and professional way.

Our Customer Service team works on an ongoing basis to enhance the level of customer satisfaction and therefore meet our customer's expectations. Contact us

Receive Standard product quotes within 24 hours

In TOMCAT we understand the demanding and changing challenges our customers worldwide face on a daily basis.

We take pride in serving our customers and providing with the information they need for a strategic decision making within a 24 hours period of time.

Our Customer Service Department is always available to listen, understand their needs and provide with information and assistance in an efficient, expedient and friendly manner. Get a quote